Clinical Supervisor

SUMMARY

JOB DUTIES

• Develop, revise, and maintain the clinical policies and procedures of the Clinical Intake program as needed.
• Assure a thorough orientation of new clinical staff as prescribed in the policies and procedures.
• Directly supervise the RPC Intake Clinician(s).
• Train, oversee, and provide guidance on clinical documentation.
• Review treatment charts routinely for accuracy, treatment compliance, and adherence to FNA, CARF, and State Standards.
• Create staff development and individual learning plans to ensure clinical staff are maintaining yet growing the necessary skills for increased performance and certification.
• Conduct annual evaluations of all clinical staff and compose work plans that adhere to the Alaska Core Competencies for each position.
• Assist in the prompt writing of reports as needed.
• Assist in outreach services to ensure utilization of treatment programs.
• Develop and maintain the Clinician and staff work schedules to facilitate consumer needs.
• Adjust staff responsibilities during position vacancies to meet consumer needs.
• Adhere to the Alaska Core Competencies outlined in C. Supervisor Core Competencies.
• Maintain CPR/First Aid and Non-Violent Crisis Intervention (RESPECT or similar) training annually.
• Participate in external and internal meetings and training as needed.
• Complete other job duties as assigned.

Patient Relations:

Internal Relations:

• Maintain an ethical and respectful relationship with consumers, former consumers, and family members.
• Always maintain confidentiality following 42CFR Part 2 and HIPAA requirements.
• Maintain a positive working relationship with staff.
• Support and respect management within the FNA organization.

NECESSARY KNOWLEDGE, SKILLS, AND ABILITY

• Familiarity with human resources and Behavioral Health policies and procedures.
• Utilize the Intake Operations Manual to complete tasks.
• Consistently report to work on time.
• Knowledge of customer service concepts and practices.
• The incumbent of this position must work well under pressure, meeting multiple and conflicting deadlines.  The incumbent shall always show cooperative behavior with colleagues, supervisors, and consumers.
• Strong understanding and sensitivity to diverse cultures and lifestyles, with demonstrated experience working effectively with Alaska Native populations.
• Strong competency in addiction medicine and the ongoing needs of this population
• Effectively communicate orally and in writing to staff and consumers.
• Skilled in operating personal computers utilizing a variety of computer software.
• Skilled in managing multiple priorities and tasks concurrently \and meeting deadlines.
• Skilled in creating and maintaining a cooperative working relationship with other employees.
• Ability to work skillfully as a team member as well as independently.

MINIMUM QUALIFICATIONS (Education & Experience)

• Master’s degree in a behavioral health field.
• Two (2) years of experience in Addiction treatment.
• Six (6) months to one (1) year of experience in supervision.
• First Aid and CPR certification required within thirty (30) days of hire.

WORKING ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

The work is generally sedentary, requiring routine walking, standing, bending, and carrying of items weighing less than 25 lbs.  The majority of work is performed in an office setting with a wide variety of people with differing functions, personalities, and abilities.   The office is a non-smoking facility with outside smoking areas.  Requires local travel between various program components of FNA which may involve exposure to extreme weather conditions.  Works in an environment where protection of consumer confidentiality is essential.  Personal Protective Equipment will be provided where/when needed.

SPECIFICATIONS

Supervision Received:

Position receives direct supervision from the BHS Deputy Clinical Director; however, incumbent is expected to effectively perform day-to-day activity as denoted within job description.  Work will be monitored through weekly meetings, monthly reports, and regular communication with the Director.  General guidelines for operations are based on program requirements and the general policies and procedures of FNA.

Supervision Exercised:

Supervision requirements for this position as directed by BHS Deputy Clinical Director.

Driving Requirements:

This position will require you to frequently (or incidentally) drive your personal vehicle for FNA business.  In order to drive your personal vehicle for FNA business an individual must provide a copy of their current Alaska Driver’s License and a copy of their proof of personal liability insurance.  No employee may transport a FNA consumer in a personal vehicle.

Position Impact:

Impact at the program level is high.  Program’s level of compliance with program standards is directly affected by the effective performance of duties, especially as they relate to providing HR services to divisions and programs.

Contacts:

Contacts include, and not limited to, volunteers, organizational staff, consumers, and outside resource agencies.

ACKNOWLEDGMENT STATEMENT

This Job Description describes the essential functions and qualifications.  It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job; and management has the exclusive right to alter this job description at any time without notice.   Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, job-related duties.  This document is not intended to exclude modifications consistent with providing reasonable accommodation for a disability.  

This position will (or may) require you to frequently (or incidentally) drive your personal vehicle for FNA business.  In order to drive your personal vehicle for FNA business an individual must provide a copy of their current Alaska Driver’s License and a copy of their proof of personal liability insurance.   No employee may transport a FNA consumer in a personal vehicle.

Continued employment status will be contingent upon satisfactory completion of a criminal background investigation and the pre-employment drug testing process.  Where required, continued employment status (post job offer) will be contingent upon employee providing certification of annual tuberculosis (TB) screening and medical certification that employee does not, because of infectious or communicable disease, pose a direct threat or significant risk to the health and safety of program participants or others in the workplace.  

Notice:  All employment at the Fairbanks Native Association (FNA) is “at will.”  This means the employee or FNA may terminate employment at any time and for any reason.  Unless specified in writing, no duration of employment is expressed or implied for this position.  Your signature indicates that you have read this Job Description and understand the essential functions of and qualifications for the job.